Our Response to COVID-19 – 23 March 2020

Dear Colleagues and friends,

Our professional bodies have today received advice from the Federal Minister for Health, The Hon Greg Hunt, stating that all allied health businesses can continue working and are encouraged to do so. So until otherwise recommended, we are open, and look forward to continuing to provide Hand Therapy services to our community.

We want to reassure everyone that the safety of our staff, patients and the community is our foremost priority during this difficult time, and we have spent the last few weeks instigating many new policies and protocols. Many of these are in place in all areas of life now and I am sure you are bored of reading e-mails about them. So for that reason I will provide a brief outline below and for those seeking further information and clarification please click on the link provided.

  1. To ensure our Practice environment is safe we have enhanced our cleaning and hygiene, limit bodies per area and practice social distancing wherever practicable. We only have 2 therapists and 1 admin staff working at any one time and each are in a different room. Please read here for more information.
  2. Our staff are well informed and up to date on all levels of government advice. Read here for more.
  3. We are not directly on the frontline as many of you are, however, if we can help in any small way by seeing any minor hand trauma, please send these patients directly to us rather than A and E. We can wash and dress wounds, send for x-ray, apply casts and splints and spend the time to call around to find a Hand Surgeon to see them ASAP as needed in their rooms or theatres directly.
  4. We have set up a Telehealth option for those that are unable to see us in person. Please read here for more.

Thank you to everyone working in Healthcare at the moment. We will continue to do everything we can to help “flatten the curve”, because the alternative is too unbearable to contemplate.

Please do not hesitate to contact us with any queries or other suggestions for us.

Thinking of everyone and please look after yourselves,

Clare, Lucille, Mia, Tammy and Kathryn

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